Alternaleaf Reviews
See why over 150,000 Australians trust Alternaleaf
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Where can I find Alternaleaf reviews?
Could not have been easier. I'm 66 years old and I have very limited internet skills and often experience difficulty using it. Thank you for making it so easy.
John A
I'm tempted to give a 5 star rating but I need to complete my consultation before making that judgement. The experience so far has been wonderful. The questions are easy to answer and it doesn't take too long to complete. Extremely customer-friendly!
Amy P
The service I have received so far has been excellent. From filling out the online forms to booking an appointment, everything was very easy. The doctor and nurse were very helpful, responsive and friendly.
Nick A
Very easily accessible, clear needs and helpful on resources and information.
Tom G
I've just received my first order today, just 1 week after my first telehealth appointment. Really simple and straightforward process. So far couldn't ask for better service.
Sally S
Simple, straightforward, and (happy to say) much cheaper than the first time I went through this process, years ago.
Sandra N
Alternaleaf is so easy to use. I had a consultation booked within 10 minutes.
Howard G
Amazing, Dr Mathew was really lovely and helped massively. Every step taken by Alternaleaf has been very professional and reassuring. Thank you also to Mr Mutlib who did my screening and was also amazingly kind and helpful.
Ash A
Quite a simple easy process to be honest. Spoken to a number of customer service reps and they have been polite and helpful.
Clayton B
How can I ask people about Alternaleaf?
Talking about your healthcare journey and alternative care isn’t always easy. If you want to find personal reviews on Alternaleaf, you can try asking friends, family or even a health support group.
If you know people experiencing a similar health journey to you, that could be a supportive place to start.
Ask a clinician
While not all Australian doctors provide alternative healthcare services, many clinicians will be able to offer more information.
Next time you see a healthcare professional, such as a GP, nurse or physiotherapist, about your health issues, ask about alternative healthcare.
Talk to our nurses
Want to have detailed information from an alternative healthcare professional? Our Alternaleaf nurses are available to answer questions. Simply fill out the 3-question pre-screening and if you are eligible, you can book a free nurse consult and find out all about how Alternaleaf works1. We offer same-day and next day consults with our on-call nursing team3.
Super helpful and friendly. They really try to understand the patient
Frequently asked questions
We know managing your health can feel daunting, so we’ve answered some of the most common questions about our alternative health services.
Yes. Alternaleaf is Australia’s largest alternative health clinic with 120+ qualified doctors and nurses supporting a variety of patients.
Alternaleaf doctors are registered with the Medical Board of Australia, and hold relevant TGA authorisations in relation to alternative healthcare services. All of our practitioners are listed with the Australian Health Practitioner Regulation Agency (AHPRA).
Sure thing. You can reschedule your appointment free of charge up to 24 hours before your scheduled time.
If it’s less than 24 hours before your appointment, you’ll need to cancel and book a new one. You can reschedule or cancel your booking by clicking the link in your confirmation email.
You can also manage follow-up appointments on the Alternaleaf Patient Portal. If you need help, please reach out to our Patient Care Team at info@alternaleaf.com.au.
We don’t charge for your first nurse consultation so you can access quality care and get a chance to ask any questions about our services before becoming a patient. It means our onboarding process is obligation-free.
In your initial consultation, you’ll talk to a nurse about your medical history, symptoms and any concerns you might have. If they think our services might be appropriate for you, they’ll then pass on these details to a doctor who will make an assessment and, if appropriate, create your care journey.
FYI, you don’t have to progress to see a doctor if you don’t want to or if alternative healthcare isn’t right for you.
Follow-up consults remain fixed at $29. Ongoing treatment costs vary depending on the medication prescribed, as every treatment plan is personalised. Support from our Patient Care team is always free of charge.
